- Definitions
The general terms and conditions set out below shall apply to all sales of goods by Sensilog and its partners, through the virtual store https://sensilog.tech, to the Buyer and may be modified at any time by Sensilog without prior notice.
Thus, the following terms shall mean:
Buyer – a natural person / legal person or another legal entity that issues an Order.
Seller – Sensilog, with the trade name SENSILOG SRL, having its registered office at Strada Fabricilor 2 510403 Alba Iulia, CUI, registration number with the Trade Register.
Goods – any product, including the documents and services mentioned in the Order, which are to be supplied by the Seller to the Buyer.
Order – an electronic document that intervenes as a form of communication between the Seller and the Buyer, by which the Seller agrees to deliver the Goods and the Buyer agrees to receive these Goods and to make payment for them.
Contract – an Order confirmed by the Seller.
Intellectual Property Rights – all intangible rights such as know-how, copyright and rights of a copyright nature, database rights, design rights, model rights, patents, trademarks and registrations of domain names for any of the above.
Site – the domain https://sensilog.tech and its subdomains.
- Contractual Documents
By placing an electronic Order on the website https://sensilog.tech, the Buyer agrees to the form of communication (e-mail, telephone) through which the Seller carries out its operations. The Order shall consist of the following documents:
The Order (together with the clear mentions regarding delivery and billing data) and its specific conditions.
Terms and conditions
If the Seller confirms the Order, this implies full acceptance of the terms of the Order. The acceptance of the Order by the Seller is considered completed when there is an electronic confirmation (e-mail) from the Seller to the Buyer, without requiring a confirmation of receipt from the latter. The Seller shall not at any time consider an unconfirmed order as having the value of a Contract.
The confirmation of the Order is made electronically (e-mail). The prices of the products in the order are valid for 3 working days from the date the order is registered. The general terms and conditions of sale shall form the basis of the Contract thus concluded.
- Seller’s Obligations
The Seller shall use its professional and technical knowledge to achieve the result stipulated in the Order and shall deliver the Goods that meet the Buyer’s requirements and specifications expressed in the Order;
The information presented on the Seller’s websites is for informational purposes and may be modified by the Seller without prior notice. Product descriptions may be incomplete, but the seller makes efforts to present the most relevant information so that the product may be used within the parameters for which it was purchased;
- Intellectual and Industrial Property Rights
The User/Buyer understands the intellectual property right and shall not disclose to a third party or make public any of the information received from the Seller.
All drawings, graphic and design elements that appear on the site, the name of the site as well as the graphic signs are registered trademarks owned by Sensilog and may not be taken over, copied or used without the written consent of the owner.
All content elements such as descriptions, drawings, graphic and design elements that appear on the site, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the site, are the exclusive property of Sensilog, all rights obtained in this respect directly or indirectly through usage and/or publication licenses being reserved to it.
The User/Buyer is not permitted to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any of the above-mentioned content elements in any context other than the original one intended by Sensilog, include any content element outside the Site, remove the marks that signify Sensilog’s copyright over the content elements, as well as participate in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the content elements, except with the express written consent of Sensilog.
- Rights over the Site Content
The entire content of the site and the graphic elements, including but not limited to them, respectively all content in text format, as well as the technical sources of all present and future services and facilities – except where another owner is expressly mentioned – the page sources as well as any other material transmitted in any form by and to Users (by direct viewing on the site, through newsletters, etc.) belong to Sensilog.
The content of the site, regardless of the area in which it is located on the site and regardless of type, may be used exclusively for personal purposes. Any use of content by third parties for purposes other than personal use may be made only with the written, express and prior consent of Sensilog. Therefore, the copying, taking over, reproduction, publication, transmission, sale, partial, full or modified distribution of the content of this site or of any part thereof carried out for purposes other than personal use is prohibited, with the following exceptions:
(i) reproduction is permitted (on non-commercial websites, forums, press articles, etc.) of small fragments from the published articles (max. 400 characters), it being mandatory to specify the source of the information taken over, with a link, in the following form: (Source: site name – link to the site content).
(ii) links to the website https://sensilog.tech are permitted, and the specification of the source of the information shall be made after each link or at the end of the article, as follows: “Information provided courtesy of Sensilog – link to the site content)
Users undertake to respect all copyright and all rights related thereto and any other intellectual property rights that the site Administrator and its partners hold over/in connection with the website https://sensilog.tech.
Sensilog reserves the right to take legal action against any person and/or entity that violates in any way the provisions above. Requests to use the site content for any purpose other than personal use may be made by e-mail to the address mail @ Sensilog.ro, with the specification “For the attention of the agency”.
Any person who transmits or publishes in any way information or materials to the site assumes the obligation not to prejudice in any way the copyrights that a third person could invoke in connection with the materials and information transmitted in any way to the site, and the persons who send in any way information or materials understand and accept that the violation in any way of this obligation cannot in any way engage the liability of Sensilog, but only the liability of the respective persons.
Sensilog may run advertising campaigns and/or promotions at any time in any section of the site, without this operation requiring the consent of the Users of the site. The spaces and size of advertising campaigns and promotions do not require the consent of the Users of the site and may be changed at any time without requiring prior notice.
Sensilog assumes no responsibility for damages or losses resulting from advertising campaigns or promotions organized on the site, other than those organized strictly on the site.
- Limitation of Liability of the Site Administrator
Sensilog does not assume the obligation and does not implicitly or expressly guarantee the content of the site, respectively the content provided by its partners or by the Users of the site. Nevertheless, Sensilog will make all reasonable efforts to ensure the accuracy and professional manner in which the information will be provided on the site, in order to gain and maintain the Users’ trust in the site. In this respect, Sensilog will try to correct the reported errors and omissions as soon as possible.
The site Administrator does not provide any kind of guarantees for the content of the site and under no circumstances can be held liable for any loss or damage that may result from the use of any part/sequence/page of the site or from the impossibility of using it, regardless of the cause thereof, or from the erroneous interpretation of any provisions of the site content.
The information provided through the site is offered in good faith, from sources considered reliable. If any of the published articles or any other information falls under the incidence of copyright law, we ask Users to contact us at the e-mail address office@sensilog.ro, so that we can take the necessary measures. At the same time, Users must bear in mind that the information presented may include possible inaccurate information (e.g.: technical data or typing errors). The site Administrator will make all necessary efforts to correct these aspects as soon as possible.
Users understand and accept that Sensilog does not guarantee:
that the information contained on the site is fully complete;
that the information entered by the Users of the website is real and correct, and it assumes no liability for the way visitors use it;
that the information or services on the site will satisfy all the Users’ requirements, and for the inappropriate use thereof the Users assume full responsibility;
for the results obtained by Users as a result of using the information or services available through the site, the use of the information and services being made by Users at their own risk;
that the services available through the site will operate constantly, uninterruptedly, without errors – with regard to this aspect, Sensilog assumes no responsibility for any damages that Users may have due to the temporary or defective non-functioning of the site or for the use of the information obtained by using the links from the site to other sites (their use is at the discretion of the Users).
Also, Users understand and accept that Sensilog is not responsible for possible inconsistencies, errors or omissions in the information provided on the site by Users. At the same time, Users understand and accept that Sensilog is absolved of any liability for the advertising messages posted on the site or through the services offered through the site, as well as for the goods or services provided by the authors of these advertising messages. Expressly, the Users of the site agree to exonerate Sensilog from liability for any judicial or extrajudicial action that arises as a result of the incorrect or fraudulent use of the site.
For cases of force majeure, Sensilog and/or its operators, directors, employees, branches, subsidiaries and representatives are completely exonerated from any liability. Cases of force majeure include, but are not limited to, operating errors of Sensilog’s technical equipment, lack of operation of the internet connection, lack of operation of telephone connections, computer viruses, unauthorized access to the Site’s systems, operating errors, etc.
Users agree to protect and indemnify Sensilog and/or its operators, directors, employees, branches, subsidiaries and representatives from and against any claims, demands, actions, impositions, losses, damages, costs (including, without any limitation, attorneys’ fees), expenses, judgments, decisions, fines, settlements or other obligations resulting from or related to any other action of the Users in connection with the use of the site or of the services offered through it.
Sensilog offers no warranty, either expressly or implicitly, with regard to, including but not limited to, the operation of the website https://sensilog.tech, the information, content, materials or products on the site, as well as their suitability for a certain purpose. Users expressly agree that the use of this site and the application of the information are at their own risk.
- Users’ Subscription to Newsletters and Alerts
The Users of the site have the possibility to receive newsletters and alerts by electronic mail, there being the possibility for Users to opt at any time for the option of no longer receiving such notifications, with a single click on the unsubscribe link in the newsletter/alert received at the e-mail explicitly entered upon subscription.
Given that access to the products offered through the site is achieved through an active account, therefore on the basis of a username and a password, we recommend Users not to disclose these elements to third parties, even if they claim to contact you on behalf of the site.
Also, in order to ensure an increased level of security, at the end of the visit to the site we recommend closing the browser window in which you worked or clicking “Sign out”/“Log off” on the visited page.
- Cookie Policy
A cookie is a text file that contains small fragments of information sent to your browser and stored on your computer, mobile phone or other device when you visit a site. This cookie file sends information back to the site whenever you revisit it.
Cookies may be permanent (known as persistent cookies), which remain on your computer until you delete them, or temporary (known as session cookies), which are valid only until you close your browser window. Cookies may be first-party cookies, which are set by the site you visit, or third-party cookies, which are set by a site different from the one you visit.
How does Sensilog use cookies?
We use cookies to improve the functionality of our sites, to help you navigate more efficiently from one page to another, to remember your preferences and, in general, to improve the users’ experience. The cookies we use on our sites may fall into the following categories:
Strictly necessary cookies:
These cookies are essential for you to be able to navigate the site and use the services you have requested, such as accessing secure areas of the site.
We use this type of cookie to administer user registration and authentication. Without these cookies, the services you requested cannot be provided. These cookies are first-party cookies and may be permanent or temporary. In short, our sites will not function properly without these cookies.
Performance cookies:
These cookies collect information about how visitors use a site, for example which pages are most visited. These cookies do not collect information that identifies individual visitors. All information collected by these cookies is aggregated and anonymous.
We use these cookies to:
create statistics about how our sites are used
measure the impact of our advertising campaigns.
These cookies may be permanent or temporary, first-party or third-party cookies. In short, these cookies collect anonymous information about the pages visited and the advertisements viewed.
Functionality cookies:
These cookies allow a site to remember the choices you make (such as username, language or the country where you are located) and provide improved, more personal options. These cookies may also be used to provide services you have requested, such as watching a video or commenting on a blog. The information used by these cookies is anonymized and they cannot record your browsing activities on other sites.
We use these cookies to:
remember whether you have already benefited from a certain service
improve the overall experience throughout the entire site by remembering your preferences.
Advertising cookies:
These cookies are used to limit how many times you see an advertisement, as well as to measure the impact of advertising campaigns.
Advertising cookies are used to manage advertising throughout the site.
Advertising cookies are placed by third parties, such as advertising companies and their agents, and may be permanent or temporary cookies. In short, they are related to the advertising services provided on our site by third parties.
Social cookies:
– these cookies are used by social networks (Facebook, Twitter, Google+, YouTube, Instagram, Pinterest, etc.) and allow the distribution of content from https://sensilog.tech on the respective networks. Sensilog.ro does not control these cookies; therefore, for more information about how they work, please check the pages of the social networks.
How to manage & delete cookies
If you want to impose restrictions, block or delete cookie files, you can do so by changing the settings of your web browser. Using https://sensilog.tech without rejecting cookies or similar technologies denotes the visitors’ consent for our use of such technologies and for the processing of the information.
- Billing and Payments
The price, payment method and payment term are specified in the Order. The Seller will issue to the Buyer an invoice for the delivered Goods, the Buyer’s obligation being to provide all the information necessary for issuing the invoice in accordance with the legislation in force.
For the correct communication of the invoice related to the Order, the Buyer has the obligations to update, whenever necessary, the data in his/her Account and to access the information and documents related to each Order existing in the Account.
By sending the Order, the Buyer expresses his/her agreement to receive invoices also in electronic format through electronic mail, at the e-mail address mentioned in his/her Account.
- Responsibilities
The Seller undertakes to ship the Goods and Services through a door-to-door courier system to the Buyer.
The Seller is released from the risks and responsibilities associated with the Goods and Services at the moment they are handed over to the internal courier company with which the Seller collaborates or to the Buyer’s representative.
The Seller will ensure the proper packaging of the Goods and Services and will ensure the transmission of the accompanying documents.
The Seller cannot be responsible for damages of any kind that the Buyer or any third party may suffer as a result of the Seller fulfilling any of its obligations according to the Order and for damages resulting from the use of the Goods after delivery and especially for the loss of the products. The Seller shall be liable if its subcontractors and/or partners of any kind involved in the execution of the Order fail to fulfill any of the contractual obligations.
The Seller assumes no responsibility for the product descriptions presented on the site. The images are presented on the site by way of example, and the delivered products may differ from the images and descriptions displayed on the site in any way, due to the modification of characteristics and design without prior notice. The Seller reserves the right to complete and modify any information on the site without prior notice.
The Seller does not guarantee the stock availability of the displayed products, which is why it shall have the right not to deliver partially or fully a certain order if certain products no longer appear in the current offer or are not available.
If the prices or other details regarding the products were displayed incorrectly, including due to the fact that they were incorrectly entered in the database, the Seller allocates itself the right to cancel the delivery of the respective product and to inform the client as soon as possible about the error that occurred, if the delivery has not yet been made.
The Seller is not liable for the damages created as a result of the non-functioning of the site as well as for those resulting from the impossibility of accessing certain links published on the site.
The maximum value of the Seller’s obligations towards any client in the case of non-delivery or improper delivery is the value of the amounts collected by the Seller from the respective client.
The products marketed on the site are intended for personal use, and their resale is strictly prohibited, according to the Fiscal Code.
- Delivery of Products
Delivery is not free and is made by express courier as described in the “Deliveries” section.
Our products are sometimes made to order, which means that the production and delivery time may be up to 14 working days starting from the day the order is processed.
Orders are processed as soon as possible after placing the order, during Monday – Friday 10:00-18:00. In the case of orders placed outside working hours (Monday – Friday 10:00-18:00) or during the weekend, they will be processed on the first working day. During holidays and discount periods, the delivery term may be extended.
If the package cannot be delivered (the recipient does not answer, the address specified by you is wrong, etc.), you will be contacted by telephone by the courier. If contact cannot be made with the recipient, the parcels remain with the local courier for 7 days, after which they return to the Sender.
We are not responsible for delayed shipments, loss, destruction, deterioration, non-delivery or wrong delivery of a shipment or of a part thereof if they are generated by the following situations/circumstances independent of our will, but not limited to them:
– road blockages (falling trees, rocks, chain collisions), landslides near the road;
– bridge collapses, blockage of mountain tunnels, train derailments near the road, natural blockages, unauthorized strikes, spontaneous regional riots, weather conditions unfavorable to the proper performance of the proposed itinerary;
– natural causes: earthquakes, cataclysms, devastating storms, tornadoes, natural fires, floods, river overflows, leaving of riverbeds, etc.;
– human causes: state of war, state of siege, forced nationalization (transfer into state ownership), revolutions, popular uprisings, etc.;
– non-compliance with orders by suppliers and third parties.
- Acceptance
Acceptance shall be made when the Goods comply with the technical characteristics mentioned in the Order. If the Buyer discovers that the delivered Products do not comply with the technical specifications, then the Seller shall bring the Products into conformity. Also, for the products sold and delivered by Sensilog, the Buyer benefits from the return of the products within 14 days.
- Transfer of Ownership
Ownership of the Goods shall be transferred upon delivery, after payment has been made by the Buyer at the location indicated in the order (understanding by delivery – the signing for receipt of the transport document provided by the courier or the signing for receipt on the fiscal invoice in the case of deliveries made by the Seller’s personnel). In the case of delivery by courier, the courier is not authorized by the Seller to allow the Buyer to open the parcels before signing for delivery, but only after signing for delivery and paying any possible value thereof.
- Return of Products
The Buyer may request the return of the products in the following situations:
The parcels show severe damage;
The products were delivered / invoiced incorrectly. The delivery of products other than those requested must be reported immediately. The Buyer may request the return thereof for replacement, and if the product is no longer in stock, may opt for replacement or full reimbursement of the value. If replacement with a product of a higher value is agreed, he/she will pay the difference, respectively if the value is lower, he/she will receive a partial reimbursement up to the value of the replacement product. The return and transport costs for the replacement product, if applicable, are borne by the client.
The products show manufacturing defects;
The Buyer has the right to notify the Seller in writing that he/she withdraws from the purchase, without penalties and without invoking a reason, within 14 days from receiving the product. Also, in accordance with art. 7 para. 1 of G.O. 130/2000, the Buyer has the right to unilaterally terminate the distance contract, in writing, within 14 days from the date of receiving the product/products, without penalties and without invoking any reason. In this case, the direct expenses of returning the products shall fall, according to the law, upon the Buyer.
The products must be returned in the original packaging, with the invoice attached, and must not show signs of physical wear or deterioration.
Customized products cannot be returned. Please note that these products are created according to the configurations specified by you, therefore they cannot be exchanged or returned.
If replacement with a product of a higher value is agreed, the Buyer will pay the difference, respectively if the value is lower, he/she will receive a partial reimbursement up to the value of the replacement product. The return and transport costs for the replacement product, if applicable, are borne by the Buyer. If the products whose return is requested have damaged or incomplete packaging, signs of wear, scratches, hits, we reserve the right to decide whether to accept the return or to retain an amount, the amount to be communicated after the assessment of the damages caused.
In the case of exercising the legal right to return the product, the reimbursement of its value shall be made by bank transfer to the account indicated by the Buyer within no more than 14 days from receiving the returned product.
- Processing of Personal Data
In order to ensure the observance of the right of the site users to the protection of personal data, we have implemented specific protection measures, taking into account Romanian legislation, as well as the requirements established by Regulation (EU) 2017/679 – applicable throughout the European Union starting from May 25, 2018 (“the Regulation”).
Personal data means any information by which you can be identified, especially through an identification element such as a name, an identification number, location data, an online identifier or one or more elements related to your physical, physiological, genetic, mental, economic, cultural or social identity.
Our company takes all necessary measures to ensure compliance with your right to the protection of personal data, and these conditions represent the notice established by art. 13 or 14 of the Regulation by which we explain why we collect your personal data, the manner in which we protect these data, as well as what your rights are in connection with this data collection.
We encourage you to read the document carefully and to request from us any additional information or any clarification you deem necessary regarding the content of this information.
1) General considerations regarding your personal data
In accordance with Regulation (EU) 2017/679, Sensilog will administer safely and only for the specified purposes the personal data provided by Users. Through the Terms and Conditions, Users are informed that the personal data they provide are to be processed for the purpose of the optimal provision by Sensilog of internet services, services for the supply of goods and services, advertising, marketing and publicity services and statistics services.
Sensilog carries out the following processing operations: collection, recording, organization, storage, adaptation, modification, extraction, consultation, use and, in some cases, transmission to third parties, on the exclusive and regulated basis of a commercial contract that ensures the security and confidentiality of the data, as well as respect for the user’s rights, of the personal data of the Users of the site in order to administer, maintain, improve and obtain information regarding the services it offers, as well as to prevent errors and information leaks through its own IT network, violations of the law or contractual terms.
The personal data to be collected may be used, including through the automatic creation of profiles (for those Users who have expressed their explicit consent), also to personalize to the greatest possible extent the services offered to Users through the site as well as for marketing purposes. The automatic creation of profiles will not target the data of minors, their personal data not being processed for this purpose.
Personal data will be provided by Users, at their own option, at the time of creating a valid account on the site or subscribing to a service available on the site, in order to benefit from the services and products offered through it. Upon registration on the site, certain personal data are requested from the User, such as name and surname, gender, date of birth, e-mail address, telephone, profession, habits/preferences/behavior, as well as other personal information.
The User is solely responsible for all data provided at the time of creating the user account on the site. For the confirmation of the data and the account, the User will be notified at the e-mail address declared when creating the account. This confirmation e-mail has the role of stopping fraudulent actions of some users who use e-mail addresses of other persons to create fictitious accounts. If you receive such a message, under the conditions in which you did not personally register on the site, please send us an e-mail to the address office@sensilog.ro in order to delete the respective account within a maximum of 3 working days. The e-mail will contain, in pdf format, the version of this Contract in force.
The User profile form contains fields that can be edited if it is desired to modify or complete the data provided when creating the account.
The User is not obliged to provide these data, they being necessary for i) records regarding the use of the site and ii) the provision, in optimal conditions, of services through it, for bringing promotional campaigns to the attention of the User, for advertising purposes, for personalized marketing and publicity actions and for the User’s access to additional facilities. The User’s refusal to provide the requested data leads to non-participation in the promotional actions organized through the site and to the non-use of the additional facilities and services offered exclusively to Users with an account on this website.
The Website may also be used if the User decides not to create a profile by providing personal data, with the exceptions established within the Cookies Policy (an integral part of this Contract).
According to Regulation (EU) 2017/679 and Law no. 677/2001, Users benefit from the right of access, the right to intervene on the data, the right not to be subject to an individual decision and the right to address the courts. At the same time, Users have the right to oppose the processing of personal data concerning them and to request the deletion of the data.
To exercise these rights, Users may make a written request in this respect, which they will send by e-mail to the address office@sensilog.ro with the specification “Personal data request”.
The site undertakes not to send spam messages (commercial messages for which it does not have the User’s prior explicit acceptance) and to undertake all accessible technical means to ensure the security and confidentiality of the user’s data.
The site reserves the right to cancel, without prior notice, the accounts and access of members who violate the Terms and Conditions, who undertake proven activities of fraud, defamation or attack on the security and confidentiality of the information within the site or of the company operating the site.
2) Personal data we collect, the grounds for collection and the purposes of collection
Within the online communication relationship established between the site and the user, we collect and process your personal data, the collection and processing of these data being necessary for providing informational and promotional content to the user, following the voluntary completion, by the user, of personal data within the site, by accessing one or more of the sections: account creation, account update, newsletter subscription, completion of online questionnaire, completion of online form, for obtaining personalized information or commercial benefits, within the campaigns promoted on the site.
The grounds for collecting personal data on the site may be the following:
the data subject has given consent to the processing of personal data for one or more specific purposes
processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject before entering into a contract.
processing is necessary for compliance with a legal obligation to which the controller is subject.
processing is necessary in order to protect the vital interests of the data subject or of another natural person
processing is necessary for the performance of a task carried out in the public interest or which results in the exercise of official authority vested in the controller.
processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, especially when the data subject is a child.
In the lists below, we present in detail what personal data are collected, as well as the ground, purpose and duration of their collection. Providing the data indicated below is not mandatory in order to view the Website, except for those concerning Cookies.
The indicated data are necessary only in order to provide specific services for the Users who transmit them.
Personal data that we collect:
Name, surname, e-mail address, telephone number, geographical location data, correspondence address, links to social media profiles
Grounds for collecting these data: 1), 6)
Purposes of collecting personal data:
For providing access to content and answers to questions and requests transmitted by the user online, for transmitting communications, offers and benefits consisting of access to services and products
Method and period of data collection:
Within the secured database, until the explicit desire for deletion is expressed by the user or until 10 years from the user’s last activity on the site. After the 10 years, the data will be electronically anonymized.
Personal data that we collect:
Cookies, time stamps (date and time of access), browsing history on the site
Grounds for collecting these data:
1), 6)
Purposes of collecting personal data:
For monitoring the traffic of the site and the history of its accesses, for creating the hierarchy of content and identifying the content most relevant to the user.
Method and period of data collection:
Within the secured database, until the explicit desire for deletion is expressed by the user or until 10 years from the user’s last activity on the site. After the 10 years, the data will be electronically anonymized.
3) The manner of storing your personal data, location, storage period
We will store your personal data for a period that does not exceed the period necessary to fulfill the purposes for which the data are processed, and, in cases where we have a legal obligation to keep your personal data for a certain period of time, the storage period will be the one provided by law. Depending on the concrete situation, this period will vary, and may be between 1 day and 10 years.
For a good understanding of the storage method, the location where your personal data will be kept and the exact period for which these data will be kept in our records or systems, please consult the table above.
In order to guarantee the user’s right to be protected with regard to the processing of personal data, we implement, for certain categories of data having a sensitive nature or which are capable of affecting rights in a significant manner, special technical and organizational measures designed to protect these categories of personal data.
4) Users’ rights regarding personal data and the exercise thereof
In order to protect the user’s data to the highest possible standard, the user has a series of rights regulated by law, which we present briefly below, asking you, for any additional details, not to hesitate to contact the person responsible for the protection of personal data within our Company, using the following contact details: office@sensilog.ro, Strada Fabricilor 2 510403 Alba Iulia, telephone.
Right of access
The User has the right to obtain access to his/her personal data that we process, as well as the right to obtain copies thereof. At the user’s request, the first such copy will be provided by us free of charge, while any additional copies you request may be subject to a fee corresponding to the effort necessary for extraction and formatting for transmission. The copy of the personal data may be provided to you either in electronic format or in physical format, depending on your request and the nature of the data requested. In order to request information about the personal data existing on the site, as well as to request the partial or total deletion of these data, the request must be addressed using the e-mail address office@sensilog.ro or a letter must be sent by post or courier to Sensilog’s registered office.
Also, the user has the right to obtain any relevant additional information (such as the reason for processing personal data, the categories of personal data we collect, information regarding the processing and disclosure of these data and any other such information).
Right to rectification of data
The User has the right to obtain the rectification of any inaccuracies concerning his/her personal data processed by us. Also, he/she has the right to obtain the completion of any personal data that are incomplete. Any user is encouraged to contact the site at office@sensilog.ro whenever he/she notices that there is an inaccuracy regarding his/her personal data or that his/her personal data processed by Sensilog are incomplete.
Right to erasure of data
The User has the right to erase personal data. This right is not an absolute right, which means that the law establishes certain limitations regarding the exercise of this right (“the right to be forgotten”).
Right to restriction of data processing
The User has the right to obtain the restriction of the processing of his/her personal data that we collect and process, especially if he/she contests the accuracy of the data, if the processing of the data is unlawful or if the processing of these data is no longer necessary, according to the law.
Right to object
The User has the right to object to the processing of personal data by us, especially if the processing is carried out for marketing purposes or for reasons related to the particular situation in which he/she finds himself/herself, in which case his/her data must be anonymized as soon as possible from the notification of the objection in the site’s database and the anonymization thereof must be confirmed to the user.
Right to withdraw consent
For personal data processed on the basis of consent, the user has the right to withdraw his/her consent at any time, as easily as he/she initially granted it. However, the withdrawal of consent will not affect the lawfulness of the data processing we carried out before the withdrawal of consent. The right to withdraw consent is not absolute, which means that there are cases in which the data will not be deleted as a result of the withdrawal of consent (for example, if the personal data are used so that the site complies with a legal obligation). The application of the withdrawal of consent applies from the moment of its registration and the operation of the withdrawal of consent will be carried out within a maximum of 3 working days from registration.
Right to lodge a complaint with the competent authority
The User has the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing regarding the aspects concerning the processing of personal data by our Company.
Automated decision-making process, including profiling and the right to request that decisions based on automated data processing or that significantly affect you be made by natural persons, not exclusively by computers
Personal data are collected and processed through an automated decision-making process in order to personalize the information and commercial communications addressed to you. The automated decision-making process involving health data is based on your express consent.
Within these processes, your data are protected by special security measures such as data encryption and advanced security at the database server level.
You have the right to request the modification of the manner in which your personal data are automatically processed, requesting the verification of the automated process through human intervention. For this purpose, please contact us at the e-mail address office@sensilog.ro.
5) Exercise of rights
In order for the user to be able to exercise the rights specified above, to address to us any question related to these rights or to ask us for clarifications regarding any of the provisions of this information, please contact us at any time using the contact information.
How requests or complaints may be transmitted – contact person
In order to learn more information regarding personal data, regarding the way in which the data are collected, processed and protected, or to request any clarifications regarding those mentioned in these Terms and Conditions, any user may contact at any time the person responsible for the protection of personal data within the company, by addressing an e-mail to office@sensilog.ro or by postal correspondence to Strada Fabricilor 2 510403 Alba Iulia.
- Force Majeure
Neither party shall be liable for the non-performance of its contractual obligations if such non-performance is due to an event of force majeure. Force majeure is an unforeseeable event, beyond the control of the parties and which cannot be avoided.
- Applicable Law
This contract is subject to Romanian law. Any disputes arising between Sensilog and users/clients/buyers shall be resolved amicably or, if this is not possible, the disputes shall be settled by the competent Romanian courts.
- Special Offers
Sensilog does not have any campaigns with special offers in progress.
- Amendment of the Terms and Conditions
Sensilog has the right to modify at any time and in any way any of the provisions included in the Terms and Conditions or the Terms and Conditions in their entirety, without any prior notification and without being obliged to fulfill any other formality towards the Users. Any modification is fully and unconditionally accepted by the Users of the site through the simple use or access of the site or of any facility offered by the site, occurring at any time after the modification has been made, and the non-acceptance of any modification entails the obligation of the respective User to immediately cease accessing the site and/or using in any way the services offered through it.